![]() Factory reset (also known as wipe) is used to wipe all data and settings from the device, returning it to the default factory settings.Intune for Education provides two device reset functionalities that enable IT administrators to remotely execute them: The device has hardware problems and you want to send it to the service center. ![]() It's the end of the school year and you want to prepare the device for a new school year.The device isn't responding to commands.There are different scenarios that require a device to be reset, for example:
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